The service made for Airbnb in FNQ.
Take the stress & hassle out of owning an Airbnb property by handing the keys to a trusted local partner.
Core inclusions →
$7m Damage Protection
Get exclusive access to our $7m guest damage guarantee, backed by Australia’s most advanced guest screening process. This is combined with fraud detection to ensure ultimate security.
Wear & Tear Prevention
Enjoy FREE monthly deep cleans (fully customised to your property), routine maintenance and appliance checks based on a plan created in collaboration with you during onboarding.
Full Guest Services
We take care of all guest services including professional cleaning, linen hire, luxury amenity purchases, communications & concierge services - making for a genuine 5-star experience.
Premium Profits
The latest software, multi-platform listings and a large emphasis on guest loyalty combine to ensure that we are consistently getting the maximum performance from your property.
Smart-Home Technology
Your property will be transformed into a smart-home with complimentary tech purchases including an iPad or tablet for guest use, digital guidebooks, and (optional) smart locks.
Commitment to You
We’re committed to you throughout the process with our owner portal, monthly benchmarking & quarterly check-ins over Zoom to ensure you’re always in the loop!
Our Proven Process
1. Set Your Goals
Our experts will meet with you to uncover your vision & goals. From there, we will recommend a service level to achieve your desired targets.
2. Implement Plan
Once we’ve determined your goals, we’ll implement our proven playbook of systems & processes to ensure that we hit (or exceed) them.
3. Track Progress
We are accountable throughout the entire process, tracking your progress weekly and reporting back to you monthly - or review on your terms via the client portal.
4. Annual Review
Join us for your annual review over lunch & drinks (on us) to summarise the performance of the previous year, set your new goals, and repeat the process.
3. Track & Review
We are accountable throughout the entire process, tracking your progress frequently & meeting with you annually to review and plan for the year ahead.
We can assist in other areas, too.
Allow us to take even more aspect of Airbnb ownership off your plate. Here are just a few of the things we do:
1. Property styling & design
2. Acquisition advisory
3. Property care subscriptions
4. Bookkeeping
… And so much more!
Rapid Onboarding
You’ll enjoy a customised (rapid) onboarding process which is completed in just 5-days. This includes professional photography, full property cleaning, listing creation & purchase of tech.
We get results. Fast.
Reef Stay Guarantee
We’re so confident that you’ll get results that we guarantee you will get a booking within just one week of your listing going live on all platforms.
… Or we’ll book it ourselves!
Local Super-Hosts
We’re a local business with a team that really cares - and we offer that special small business touch that you won’t get with some of the larger companies around FNQ.
